Terms & Conditions

Last updated: 5 May 2024

These terms describe how we handle reservations, what you can expect from us and what we ask from you for a carefree stay.

RESERVATION

1. Booking & confirmation

A reservation is final as soon as we have confirmed the request in writing. Always check the confirmation carefully and let us know within 48 hours if anything is incorrect.

Upon arrival we request a valid ID from the main booker. The main booker must be at least 21 years old and is responsible for the entire party.

PAYMENTS

2. Payment & deposit

You can pay the deposit or the full amount now or later through your booking link. The deposit is 50% for 1–4 nights and 20% for 5 nights or more. The deposit must be received within 14 days of booking, and no later than the balance due date. The balance is due 14 days before arrival. Bookings made within 14 days before arrival require full payment within 30 minutes. A missed payment deadline automatically cancels the reservation; any funds received are settled under the cancellation terms.

For some bookings we require a security deposit. This will be refunded within 7 days after departure, provided there is no damage or additional costs.

  • Online payments are processed securely through Stripe.
  • In case of late payment we reserve the right to cancel the reservation.
  • Any additional costs (e.g. final cleaning) will be communicated in advance.

CANCELLATION

3. Cancellation & changes

You can cancel free of charge until 14 days before arrival. After that, the cancellation fee is 50% of the stay total. Every cancellation on or after the arrival date is treated as a no-show and the full stay amount is due.

Cancellations must be communicated in writing. We therefore recommend taking out travel and cancellation insurance.

HOUSE RULES

4. Stay & house rules

We ask you to treat the accommodation, inventory and surroundings with care. Leave the house tidy and report any damage immediately so we can find a solution together.

  • Smoking is not allowed indoors.
  • Pets are welcome at Myrhem. We ask you to take good care of the house and surroundings. A pet cleaning supplement of €75.00 applies when staying with pets.
  • Respect the night-time quiet of neighbours and nature.

LIABILITY

5. Liability & force majeure

Myrhem is not liable for loss, theft or damage to personal belongings. Your stay and use of the facilities is at your own risk.

In case of force majeure (e.g. natural events, disruptions) we may move or cancel the reservation. Any amounts already paid will then be refunded.

PRIVACY

6. Privacy & communication

We process personal data solely for the execution of the agreement and in accordance with applicable privacy legislation.

By providing your details you agree to receive communication about your reservation and relevant information for your stay.

CONTACT

7. Questions or contact

Do you have questions about these terms or your reservation? Feel free to contact us via contact@myrhem.com or call +31 6 4256 5149.